Hi.

Yes, well spotted, there are a few insurers around with Direct in their name now.

To answer your question, yes, we offer an Optional Cover which gives you the flexibility to select the workshop of your choice. We have partnered with a number of excellent workshops, though we recognise some customers prefer to take their car back to the dealership for repairs and so we have included this as an Optional Cover.

I hope this answers your question. If you've got anything else, please let me know - or call our team on 6221 2111, wI can check Healthcare Solution Video on internet but I didn't find the right solution. Any shared experience on a similar matter or additional things I could do would be appreciated.e'll be open again on Tuesday at 8am after the Chinese New Year break.