Hello,

The customer has the bellow question, which I have not found any answers for yet except that sometimes AppScan can't reach the site and to run a retest. Any suggestions in order to fix this problem?
Customers Error:
I wanted to pick your brain about GlassBox just breaking on IIS 7.5 for .Net AppScan Standard scans.
I asked our admin to install it, ran a scan and it was working fine, but then the glassbox agent went belly up - when you connect to the test interface, it just says:
HTTP 500 - Internal Server Error

Restarting the IIS does not help and we fix it by uninstalling the agent and reinstalling it again.
It broke on two IIS servers when I haven't used it for four days and it also broke several times during a comprehensive scan.

Thank You!!!

I didn't find the right solution from the Internet.
References
https://www.ibm.com/developerworks/community/forums/html/topic?id=a03bea84-1556-4bb0-95d3-ea6532fc0876&ps=25
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