Hello,
I am trying to run the HP Vision diag on and HP EliteDesk 800 G3 SFF. When I the diag starts to load, there is a message that says "Searching for diagnostics package…". The diag never loads. Can anyone tell me why?

Please help….

I didn't find the right solution from the Internet.
References
https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/Vision-Diag-on-800-G3-SFF/td-p/6230985
Digital Security Video