johnnyhenderson replied

401 weeks ago

Hello,


At work, on each users desktop, there is a Citrix receiver icon. When launched, they will get logged onto a Citrix server which hosts their session. One user has an issue where, when she's logged into her session and prints something, a dialog box saying 'connecting to printer' appears. We have disabled this popup on her session, however when she logs out and back in again the setting has undone itself.
We've tried copying the registry settings from a PC which doesn't have the issue.
Anyone have any other ideas why the printer dialog box setting isn't staying? Also, reinstalling the OS is not an option.
.Thanks you


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