johnnyhenderson replied

404 weeks ago

Hello gang!

We've recently seen a number of reports from players saying that after a match, they can no longer hear voice chat, can't be heard by party mates, and can't get back in without exiting and restarting Overwatch.

For anybody who's experiencing this, we're looking for some logs. The log is in your Windows user account Documents sub-folder:

<Documents>/Overwatch/Logs/Overwatch.log

The log is overwritten every time the game is started, so if you want to provide us this info, you'll need to exit the game after it happens, then copy the log before you re-enter the game.

You can copy the contents of the log file as a reply to this thread, and if you highlight the content in the post then click the Code Block option before posting (appears as </> on the bottom row of the editor) it'll help keep the thread from getting cluttered.
Please Help.
Thanks !
I didn't find the right solution from the internet.

References:
- https://us.battle.net/forums/en/overwatch/topic/20752656342
- Small Business Video Examples
Please log in to post a reply.